NewHow MASSCORE scores a plant, in plain language

More from the inspections
you already run.

Your technicians are in the machine room every week. MASSCORE turns what they see into a condition score for every machine and a record of every issue, so you can explain your plant and your spending with facts behind you.

No extra visits. No sensors to install. Built for industrial ammonia refrigeration.

MASSCORE plant dashboard showing plant condition, health and integrity scores, open findings and insights
The same inspections

Nothing new on the schedule. A lot more out of it.

Your plant already pays for weekly checks, monthly PMs, quarterly service and an annual walk-through. Most of what those visits find ends up in a service ticket or a binder. MASSCORE captures it in a form you can use, during the work that is already happening.

TodayA service ticket that says the work was done.
With MASSCOREA condition score for every machine, updated every visit.
TodayFindings written in free text, filed and forgotten.
With MASSCOREEvery finding stays open until someone confirms the fix.
TodayBudget calls made from memory and the last breakdown.
With MASSCOREA clear picture of what needs money, what can wait, and why.
TodayThe quality of the record depends on who walked the floor.
With MASSCOREEvery technician answers the same questions about every machine.
0extra visits. It rides on the inspections you already run.
2scores for every machine: health and integrity.
Everyfinding kept, from the day it is raised until a person closes it.
A method, not a checklist

In our 35 years between us, it is the most accurate picture of plant condition we have seen. That is because we turned an inspection into a measurement: every question has five written conditions, every condition carries fixed points, and the same answer scores the same at every plant.

Zach Giles and John Lewis, founders

The product

Built around how a plant actually runs.

One place for the condition of every compressor, condenser, vessel and coil. The same screens on a desktop in the office and a phone in the machine room.

Every machine, drawn the way a technician sees it.

Each machine gets a live drawing. Parts are colored by condition, fans stop turning when they are down, and control valves sit on their lines.

  • Problems show where they are, not buried in a report.
  • Readings sit beside the machine, graded against normal bands for that equipment.
  • Every inspection is on file, with who did it and what changed.
Machine screen for a screw compressor with its animated drawing, health and integrity scores and recent inspections

A ledger that never loses an item.

Anything found on a visit opens a finding. It stays open until a person confirms it was fixed, and it is kept forever.

  • Seen again, counted once. The record shows how often an issue came back.
  • Clears on evidence. When the next inspection reads good, it shows as observed clear.
  • Nothing is deleted. Every change is logged with who and when.
Findings ledger listing open, observed clear and closed findings by machine

Guided questions on a phone

Five written conditions per question. The technician picks the one that matches what they see.

Inspection question on a phone with five written answer choices

The whole floor at a glance

A floor plan of every room and coil, colored by condition, with the latest room temperatures. Tap a coil to open it.

Plant map with machines colored by condition

Down fans cost what they should

A fan that is not running is lost airflow, so it counts right away, scaled by how many fans the unit has.

Evaporative condenser screen with fan 2 shown not running

Every machine in one list

Health and integrity side by side, grouped by system, so the weak spots stand out.

List of machines with their health and integrity scores
The full picture

The final layer.

Your control system takes measurements and knows what is on or off. It doesn't know when something is wrong. Your technicians know how the plant looks, sounds and feels. Logs, service tickets and old findings sit somewhere else again. MASSCORE is the final layer that puts the pieces together, so you finally see the whole plant.

Scores shown are examples.

It starts with visits you already pay for

No sensors to install. Technicians answer guided questions during the maintenance the plant already has scheduled.

Your control system plugs in

Its points are mapped to MASSCORE's machine logs during setup, so its readings sit beside what was found on the floor, on the same machine.

It watches. It never runs the plant.

Your control system stays in charge of the machines. MASSCORE records condition and keeps every issue until it is fixed.

One machine, two views

What the people saw and what the sensors say, on the same drawing.

A sensor doesn't smell ammonia or see oil on a seal. A technician isn't in the machine room at 3 a.m. Put both on the same machine and you get the full picture.

  • From the field: a hot gas valve held in manual, fans running, ice on the coil, reported by anyone and confirmed by a technician.
  • From the control system: room temperature, suction pressure, defrost cycles and alarms where a limit is set.
  • Together: when the control screen says a valve is commanded open and the technician found it held in manual, both facts sit on the drawing, with who saw it and when.
Evaporator EV-C3 drawing with its suction, hot gas and liquid valve group, the hot gas solenoid held in manual, and field and control system readings side by side

The whole engine room, the same way.

Compressors, vessels, pumps and roof condensers, joined by their discharge, suction and liquid lines and colored by condition. Tap any machine to open its drawing.

Engine room map with compressors, vessels, pumps and roof condensers colored by condition, joined by discharge, suction and liquid lines
Two scores

One number can't tell you whether to repair or replace.

So every machine gets two. MASS is health: the parts that wear and get replaced. CORE is integrity: what the machine has been through, which a new part doesn't undo.

One compressor, one year.

In July the shaft seal failed and MASS fell. The seal was replaced in August and MASS came straight back. In October the annual review found more corrosion on the housing, so CORE stepped down, and it stays down.

Read together: a well-maintained machine that is starting to show its age. Keep maintaining it, and watch the casing.

Honest by design

A score is only as good as the inspections behind it and the follow-through on what they find. MASSCORE makes both easy, and shows you when either one is slipping.

01

Every answer is kept as given

Each answer is saved with the question and the value it carried that day. Changing the method later never rewrites history.

02

Adjustments are shown

Where a plant runs differently by design, the changed limit needs a written reason and an approval, and it shows next to the score.

03

Condition, not prediction

MASSCORE never claims to know when a machine will fail. It shows condition, early warnings, and what is still open.

See your plant in MASSCORE.

We are running pilots with a small number of ammonia plants. Tell us about yours.